PRIVACY POLICY

1. Introduction

BiffSolutions Inc. is committed to protecting the privacy of its customers and ensuring compliance with the laws on the protection of personal information in Canada and Quebec, in particular the Personal Information Protection and Electronic Documents Act (Bill 25) and the Act Respecting the Protection of Personal Information in the Private Sector of Quebec (Bill 25) and the Act Respecting the Protection of Personal Information in the Private Sector of Quebec.

2. Data collected

We collect the following types of personal information:

- Name, first name, date of birth.

- Postal and electronic address.

- Phone number.

- Payment and insurance information.

- Vehicle rental details.

- Driver's license

3. Purpose of data collection

Personal information is collected in order to:

- Manage bookings and rental contracts.

- Improve our services and the customer experience.

- Comply with legal and regulatory obligations.

- Communicate with the customer for rental monitoring and promotional offers (with consent).

Legal documents - BIFFsolutions inc.

4. Data sharing

We may share personal information with:

- Our partners and subcontractors involved in providing the service.

- The legal authorities in case of obligation.

- Insurance and payment services.

No data is sold to third parties.

5. Data security

We implement technical and organizational security measures to protect data against unauthorized access, loss, or disclosure.

6. User rights

In accordance with the legislation, customers have the following rights:

- Access and correction of their data.

- Withdrawal of consent.

- Request for the deletion of personal information, except in case of legal obligation.

Any request can be sent to: contact@biffsolutions.ca.

7. Data Retention

Data is kept for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal obligations.

8. Policy changes

This policy can be changed at any time. Any changes will be posted on our website.

Legal documents - BIFFsolutions inc.

9. Contact

If you have any questions or requests regarding this policy, please contact us at: contact@biffsolutions.ca or +1 (514) 703-9176.

10. Applicable law

This policy is subject to the laws of Quebec and Canada. In the event of a dispute, the courts of the province of Quebec will have sole jurisdiction.

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